ABOUT R. L. MARK

Our slogan “The Hallmark of Excellence” provides the first glimpse into the corporate ethos that is R. L. Mark & Company Ltd. Every day we seek to exceed client expectations with innovative solutions and an unwavering long term commitment to our clients’ success. Integrity anchors our business philosophy and allows us to confidently offer unique “Performance Guarantees” that differentiate our company.

WHO WE ARE

R.L. Mark & Company Ltd is the premiere print and document management technology provider in Barbados and the Eastern Caribbean. Since opening in 1986, we have supplied our clients with the best in:

Consistent with our slogan “The Hallmark of Excellence,” we have been recognized and awarded on numerous occasions for our superior solutions inclusive of our outstanding sales and customer support programmes. In 1998, Ernst & Young selected our Chairman Richard L. Mark as the Barbados and the Eastern Caribbean Entrepreneur of the Year.

OUR COMPANY HISTORY

R. L. Mark & Company was founded in 1986. From a modest beginning, we rapidly grew our business and built our reputation. We distinguished ourselves by providing the following:

  • High-quality products
  • Outstanding technical service support
  • New and innovative sales, marketing and customer service programs
  • A clear and customized assessment of our clients needs

Over the years, R. L. Mark & Company has prospered and received numerous accolades. We were chosen “Global Leaders” by Mita (now known as Kyocera Document Solutions) on three occasions. In 1998, our CEO, Richard Mark, won Ernst & Young’s “Entrepreneur of the Year” for Barbados and the Eastern Caribbean.

Our company continues to be an industry leader today. We recently opened a Solution Centre in Wildey, St. Michael to help our clients discover new business strategies that enable them to better manage their documents, enhance their business workflows, increase productivity and reduce costs.

OUR TEAM

Customers aren’t faceless, interchangeable beings to R. L. Mark. Neither are our managers and employees. A variety of people from different backgrounds make us the company that we are today. For all of our differences, each of us lives and remains committed to our core operating principles and values that deliver tangible value to our clients.

Learn a little more about our leadership team here:

Richard Mark
Richard MarkExecutive Chairman
founded the Company in 1986. Today he serves as the Executive Chairman of the Group. Under his leadership the company earned many awards for sales and service excellence and in 1998 he was chosen Ernst & Young’s “Entrepreneur of the Year” for Barbados and the Eastern Caribbean. He promotes strong ethical standards for business and through his involvement with Congress WBN trains and mentors business leaders with a focus on ethical business principles and practices. He has served as a Board Member and advisor to a number of community-based and international organizations. Richard is married to Jean and they have four married children.
Charmaine Waterman
Charmaine WatermanChief Executive Officer
has been with the company for twenty-one years. She has served as Accountant, Financial Controller and Group Financial Controller before being appointed CEO in 2007. She is an astute, ethical leader with insightful knowledge of the industry. With her strong database and workflow management skills coupled with her innovative thinking, she is successfully leading the Group’s transition from a hardware-centric reseller to being an integrated Print and Document Management Solution Provider. Charmaine, a certified Accountant, is currently pursuing a Doctorate in Business Administration at the University of the West Indies, while remaining actively involved in her church and community. Charmaine is married to Adrian and together they are raising their teenaged son.
Robert Goodridge
Robert GoodridgeManager - Customer Care & Business Development
has been with R. L. Mark for ten years. He holds an undergraduate qualification in Computer Engineering and Management Studies, from McMaster University, Ontario, Canada. His background in Information Technology is diverse spanning the Telecommunications sector, the Geographical Information System sector and the Print & Document Management sector. He has identified, developed, implemented and coordinated relevant Business Solutions internally and for external clients. Robert and his wife Sasha have been married for over 15 years, they have two daughters and two sons.
Joseph Charles
Joseph CharlesManager - Customer Care & Business Development
has recently joined the R.L. Mark team as Manager – Customer Care & Business Development and brings with him a varied and accomplished professional career. He has served in both the financial and telecommunications sectors in a senior Communications and Marketing capacity. Before his move into Communications and Marketing, Joseph was a career banker for over 15 years with a wide range of senior managerial experience Retail Banking and Brand Management. He is a Business Management graduate of the John Donaldson Technical Institute of Trinidad and Tobago. Joseph and his wife Francine have been married for over 20 years and have been blessed with two beautiful children.
Wayne Bynoe
Wayne BynoeSolutions Manager
joined the company in August 1990 as a Customer Relation Representative – Technical. He is a key member of the service team that established and maintains our exceptional technical reputation. Wayne’s vast experience, honed skills and multiple certifications make him an invaluable part of our leadership structure. In addition to his other responsibilities he is also a competent technical instructor. Wayne is the recipient of many service and other distinguished awards over the years. He is a man of strong faith, a part time farmer and an avid master footballer. He is married to Michelle.
Julian Grant
Julian GrantSolutions Manager
joined the company in 1992 as a Customer Relations Representative Technical. Julian is a multitalented individual, who is proud to say that he has at some point, worn every hat short of CEO and Financial Controller at R. L. Mark. He has a strong Electronics background having attained distinctions in City & Guilds Electronics Servicing, is a Microsoft Certified Professional (MCP), CompTIA A+, Network + and PDI+. He is a keen basketball and motor sport fan and plays basketball recreationally once or twice a week. Julian has been married to his wife Ju-Anne for 24 years and they have two sons.

OUR MISSION & CULTURE

Corporate Culture

The corporate logo is an icon that illustrates and expresses the corporate soul and culture of the R.L. Mark Group of companies.

The logo is composed of four main elements:

The Dove is the main symbol and represents the Holy Spirit descending and filling the space provided for Him in the centre of the individual and the corporate structure which R.L. Mark & Co. Ltd. is building. The tail of the dove is in the shape of a pointed tower representing upward growth, productivity, prosperity, and visibility. The equal space between the wings represents the importance of accurate balance between the spiritual and the natural. The flame-like appearance of the dove represents the Holy Spirit burning away the individual and corporate imperfections as we allow Him to do so.

The Diamond symbolises the object (R.L. Mark & Co. Ltd.) which the Dove has entered in order to shape and form it under pressure and heat, over time, to produce something of beauty, value, excellence and endurance. To become a sharp instrument that has the ability to cut through hard objects and resistance with precision & accuracy; it symbolises what the R.L. Mark Group is seeking to become by allowing the dove to enter, shape and form it.

The Name and the type style form a link with the past even as the company migrates toward the future.

The Slogan provides a further link with the past. However it is applied in a global manner around the diamond representing the companies‘ vision for global excellence and its ability to reach into the region and indeed the world impacting it with the excellence of who and what the R.L. Mark Group is.

OUR TECHNOLOGY PARTNERS

No company owes its success purely to its own efforts. Long-term success and profits are only possible through building and maintaining strong business relationships.

At R. L. Mark, we take pride in the connections we have built over the years. These relationships have allowed both our business and that of our customers to thrive. We gratefully acknowledge our technology partners, who enable us to supply businesses with the reliable, high-quality products they deserve.

CAREER OPPORTUNITIES

Want To Join Our Team?

If you’d like to work for a stable, successful company that encourages growth and values excellence, R. L. Mark could be the place for you! Take a look at our career opportunities below and fill out the form. Click here to download application form.

  • Sales & Marketing Positions
  • Customer Care Positions
  • Technical Support Positions
  • Accounting Finance Positions
  • Administrative Positions